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The Puck: Unplugged RGB Manual Rev. C Copyright (c) 2011-2012 Blizzard Lighting, LLC
Troubleshooting
Symptom Solution
Fixture Auto-
Shut Off
Checkthefaninthexture.Ifitisstoppedormoving
slower than normal, the unit may have shut itself off due to
highheat.Thisistoprotectthexturefromoverheating.
Clear the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also
ensurethatthe220V/110Vswitchisinthecorrectposition,
if applicable.
No Light Output Checktoensurextureisoperatingundercorrectmode,IE
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Chase Speed
Too Fast/Slow
Check to ensure proper setup of speed adjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that moving
parts are not restricted and that unit’s ventilation is not
obstructed
Slow Movement Verifythat220V/110Vswitchisinthecorrectposition,if
applicable. Also check that speed channels are set appropri-
ately.
No Response to
Audio
Verifythatthextureisin“SoundActive”mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not
Responding /
Responding Er-
raticly
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Resetxture(s).
Intermittant
Lamp
Check lamp for properly installation.
Relamp, lamp may have reached end of life.
Remote Doesn’t
Work
Verifyremotecontrolcableisinstalledproperlyandsecurely.
Verifyremoteiscorrecttype(CA-9orotherasapplicable.)
Fixture Moving
On Its Own
Verifypropermodeofoperation.Isthexturein“Auto”
mode?
If your problem isn’t listed, or if problems persist,
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